Privacy Policy

1 Introduction

This Privacy Policy ("Policy") sets out the data privacy practices of RC7777 ("we", "us", "our"), the operator of the online gaming information platform accessible at rc7777.cam ("Platform"). It governs the collection, processing, storage and disclosure of personal data relating to individuals ("Users", "you", "your") who access or register on the Platform.

RC7777 recognises that privacy is a fundamental right. We are committed to handling all personal data with the care, transparency and security it deserves. This Policy is written in plain English so that our users — including those accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — can understand precisely how their information is being handled.

By accessing the Platform and creating an Account, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform.

2 Definitions

The following definitions apply throughout this Policy:

• "Personal Data" means any information that identifies or can reasonably be used to identify a living individual, either directly or in combination with other information.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure or deletion.
• "Data Controller" means RC7777, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third-party organisation that processes personal data on behalf of RC7777, under our instruction and subject to appropriate data processing agreements.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "Cookie" means a small text file placed on your device by the Platform to enable functionality, remember preferences and collect usage analytics.
• "KYC" means Know Your Customer — the identity and age verification process required of Users before certain account features are enabled.
• "Sensitive Data" means personal data revealing racial or ethnic origin, religious beliefs, health conditions, financial status or other categories that warrant heightened protection under applicable privacy law.

3 Data We Collect

RC7777 collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of data we collect are set out in the table below.

RC7777 does not intentionally collect sensitive personal data such as health records, religious beliefs or biometric information unless such data is voluntarily provided in the context of a support interaction or responsible gambling self-assessment. Where sensitive data is received, it is treated with the highest level of protection and used only for the purpose for which it was provided.

4 How We Collect Data

RC7777 collects personal data through the following methods:

• Direct Submission: Data you provide when creating an Account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or submitting any form on the Platform.
• Automated Collection: Data collected automatically when you access the Platform, including IP addresses, device identifiers, browser fingerprints, clickstream data and session logs, gathered through cookies and similar tracking technologies.
• Third-Party Sources: Data received from identity verification service providers, fraud screening agencies, payment processors and, where applicable, publicly available government databases used to verify identity documents such as CNIC issued in Pakistan.
• Correspondence: Data contained in emails, chat messages or other communications you send to RC7777's support team, including records of any complaint, query or dispute.

5 Data Processing & Legal Basis

RC7777 processes personal data only where a valid legal basis exists for doing so. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing required to perform the contract between RC7777 and the User — for example, creating and maintaining your Account, processing deposits and withdrawals, and settling bets.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and fraud prevention duties imposed by the operator's licence jurisdiction.
• Legitimate Interests: Processing carried out for RC7777's legitimate business interests where those interests are not overridden by your privacy rights — for example, fraud detection, platform security, responsible gambling monitoring and internal analytics.
• Consent: Processing that relies on your freely given, informed consent — for example, sending promotional communications or using non-essential analytics cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

RC7777 does not engage in automated decision-making that produces legal or similarly significant effects on Users without providing an opportunity to request human review. Where automated processes are used to flag accounts for responsible gambling intervention or fraud review, a human agent will review the outcome before any material action is taken.

6 How We Use Your Data

RC7777 uses the personal data we collect for the following purposes:

1. Account Management: Creating, maintaining and securing your Account, processing login credentials, and enabling Account features such as deposit limits and self-exclusion tools.
2. Identity & Age Verification: Confirming that you meet the 18+ age requirement and verifying your identity in accordance with KYC obligations. CNIC verification may be conducted for Pakistani users.
3. Payment Processing: Facilitating deposits and withdrawals in PKR, verifying payment method ownership, and managing transaction records for accounting and compliance purposes.
4. Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, bonus abuse and unauthorised access through automated monitoring and manual review processes.
5. Responsible Gambling: Monitoring user activity for indicators of problem gambling, enforcing limits set by Users, and contacting Users who may benefit from responsible gambling support in accordance with our obligations.
6. Customer Support: Responding to queries, resolving disputes, processing complaints and maintaining records of interactions for quality assurance.
7. Marketing & Promotions: Sending promotional offers, bonus notifications and event updates — only where you have provided valid consent and have not subsequently opted out.
8. Platform Improvement: Analysing usage patterns to improve Platform performance, fix bugs, develop new features and ensure a smooth experience across mobile and desktop devices, including for users in cities such as Karachi and Lahore with varying network speeds.
9. Legal Compliance: Meeting obligations under applicable law and cooperating with lawful requests from regulatory authorities or law enforcement agencies.

7 Data Sharing & Disclosure

RC7777 may share your personal data with selected third parties only where necessary and under strict confidentiality obligations. The categories of recipients are as follows:

• KYC & Identity Verification Providers: Third-party services engaged to verify government-issued identification documents, confirm age and screen against sanctions and politically exposed persons (PEP) lists.
• Payment Processors: Service providers who facilitate the technical processing of deposits and withdrawals. These processors receive only the minimum data necessary to complete the transaction.
• Fraud & AML Screening Services: Specialist providers who assist RC7777 in detecting suspicious activity, preventing financial crime and meeting anti-money laundering obligations.
• IT & Infrastructure Providers: Cloud hosting, data storage and cybersecurity service providers who support the technical operation of the Platform. All such providers are bound by data processing agreements that restrict how they may use your data.
• Customer Support Platforms: Third-party helpdesk and live chat tools used by our support team to manage and respond to User queries in English and Urdu.
• Regulatory & Law Enforcement Authorities: RC7777 will disclose personal data to competent authorities where required by law, court order or legitimate regulatory request. We do not make voluntary disclosures beyond what is legally required.
• Business Transfers: In the event of a merger, acquisition or sale of all or part of RC7777's business, User data may be transferred to a successor entity, subject to the same privacy protections described in this Policy.

RC7777 does not share personal data with third-party advertisers or data brokers. Any third party with whom we share data is contractually required to protect it and use it only for the specific purpose for which it was shared.

8 Cookies & Tracking Technologies

RC7777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage and support security functions. A summary of the cookie types we use is provided below.

You may manage your cookie preferences through the cookie consent banner displayed on your first visit to the Platform, or by adjusting the settings in your browser. Disabling strictly necessary cookies will impair the functionality of the Platform. Withdrawing consent for analytics or marketing cookies will not affect your ability to use core Platform features.

9 Data Retention

RC7777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The general retention periods we apply are as follows:

• Account Data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with standard AML record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of verification or Account closure, whichever is later, to meet financial crime compliance obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, covering all deposits, withdrawals and bet settlements in PKR.
• Support Communications: Retained for three (3) years from the date of the interaction, to support dispute resolution and quality review.
• Marketing Consent Records: Retained for the period during which consent is active, plus two (2) years following withdrawal of consent, as evidence of lawful processing.
• Cookie & Analytics Data: Typically retained for thirteen (13) months from the date of collection, after which anonymised aggregate data may be retained indefinitely for statistical purposes.

On expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where deletion is not immediately practicable — for example due to backup system cycles — the data will be isolated and protected until deletion is complete.

10 Data Security

RC7777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security programme includes:

• Encryption: All data transmitted between your device and the Platform is encrypted using TLS (Transport Layer Security). Sensitive data stored in our systems — including financial information and identity documents — is encrypted at rest using industry-standard algorithms.
• Access Controls: Access to personal data within RC7777 is restricted on a strict need-to-know basis. Staff are granted only the minimum level of access required to perform their job functions. All access is logged and subject to periodic review.
• Penetration Testing: The Platform undergoes regular security testing and vulnerability assessments to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: RC7777 maintains a documented data breach response procedure. In the event of a confirmed breach affecting Users' personal data, we will notify affected Users and, where required, competent authorities, within the timeframes required by applicable law.
• Staff Training: All RC7777 personnel who handle personal data receive regular data protection training to ensure they understand their obligations and handle data responsibly.

11 User Rights

RC7777 respects your rights over your personal data. Depending on applicable privacy law, you may be entitled to exercise the following rights:

• Right of Access: You may request a copy of the personal data RC7777 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Some corrections can be made directly through your Account settings.
• Right to Erasure: In certain circumstances, you may request that RC7777 delete your personal data — for example, where the data is no longer necessary for the purpose for which it was collected and no overriding legal obligation requires retention.
• Right to Restrict Processing: You may request that we limit the way in which we use your personal data in specific circumstances, such as while a data accuracy dispute is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to direct marketing, we will cease processing for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

RC7777 will not charge a fee for handling data rights requests submitted in good faith. However, we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive, or to decline to act on such requests in accordance with applicable law.

12 Minors & Age Restrictions

The RC7777 Platform is strictly for adults aged 18 and above, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect personal data from individuals under the age of 18.

RC7777 employs age verification procedures during the registration and KYC process to enforce this restriction. Where we have reasonable grounds to believe that a User is under 18 years of age, we will suspend Account access pending verification and, if underage access is confirmed, permanently close the Account and delete all associated personal data as far as legally permissible.

13 International Data Transfers

RC7777 operates as an international online gaming platform. As a result, your personal data may be transferred to and processed in countries outside Pakistan where our servers, service providers or operational teams are located.

Where such transfers occur, RC7777 takes steps to ensure that your data continues to receive an equivalent level of protection. Safeguards we employ include:

• Entering into data processing agreements with recipients that incorporate standard contractual clauses or equivalent data protection provisions.
• Transferring data only to service providers that maintain certifiable information security standards and are subject to independent audit.
• Conducting transfer impact assessments where required to evaluate whether destination countries provide adequate data protection standards.

By using the Platform, you acknowledge that your personal data may be processed outside Pakistan. If you have questions about the specific countries to which your data may be transferred, please contact us using the details in Section 15.

14 Amendments to This Policy

RC7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal obligations or improvements to our services. Where amendments are material, we will notify registered Users by email to the address on file, or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.

Minor clarifications or corrections that do not materially affect your rights or our data practices may be made without prior notice. The "Last Updated" date at the top of this page will reflect the date of the most recent revision in all cases.

Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Platform and may request Account closure in accordance with our Terms & Conditions.

15 Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or the way RC7777 handles your personal data, please contact our Data Protection team. We are available seven days a week and respond in both English and Urdu.

The email address above is displayed as plain text and is not a clickable link. Please copy the address and paste it into your email client to get in touch. RC7777 will acknowledge all privacy-related enquiries within 48 hours and provide a full response within 30 days.